Terms of Hire

Bed and Breakfast

All prices are per room per night bed and breakfast and based on 2 people. Multiple occupancy prices are available on request. Occupancy prices per room based on 2 range from £75 – £95 a night. Please check with us for availability and the latest up to the minute prices and to see any special offers. Please note that we operate a minimum 2 night policy. We may occasionally be able to do a 1 night stay for late bookings or if we have a single night available between other bookings. Please email or phone to enquire.
As many guests come for some peace and quiet we only take guests under 16 if both rooms are booked. Babies are welcome. No dogs or pets apart from assistance animals.

Deposits

A deposit equal to one night’s stay per room booked, is required to guarantee a reservation. Seven days notice of cancellation is required for refund if the room can be re-let. Please note we’re a small business and rely mostly on forward bookings, so cancellations can have a significant impact on us. If cancellation occurs less than 7 days before arrival the deposit will not be refunded. We strongly advise that you have travel insurance to cover you if you need to cancel.

We are happy to accept cash or electronic transfer of funds for payment of the deposit and the balance. Please ring us on 01603754861.

Check In and Departure Times

Check in is usually between 15.30 & 19.00 and we ask that guests vacate their rooms by 10.30 on day of departure. If you will be arriving after 19.00 please let us know so that we can ensure that someone is here to welcome you. We’re sorry but we’re unable to accept check in after 21.00.

Self Catering

The contract is for a short-term holiday rental of Pine Cottage between the client and the owners  Linda and Alan Dean, binding from such time that booking is made and inclusive of all the following conditions.

By making a booking you contract on behalf of yourself and all those in your party that you have the authority to accept these conditions on behalf of and binding upon all guests in your party.

Bookings are accepted on the understanding that the property is taken for holiday purposes only and that, excepting babies, the number of people will not exceed 2.

Right of Entry

Whilst respecting your reasonable privacy, we reserve the right to access all properties at all times, if necessary for repairs and emergencies.

Care of the Property

You shall take all reasonable and proper care of the property and its furniture, pictures, fittings and effects in or on the property and leave them in the same state of repair, condition, cleanliness and tidiness as at the commencement of the rental period.

Breakages or Damage

You are required to inform us of any damage or breakage in or around the property   promptly so that it can be repaired and replaced for the next client. You are bound to reimburse the owners for replacement, repair or extra cleaning costs where reasonably demanded by the owners for damage caused by you. This will be   deducted from your security deposit.

Outdoor footwear

You are asked to remove outdoor footwear before entering the house

Rules and Procedures

You are required to observe the rules and familiarise yourselves with the procedures contained in the information folder provided in the property.

Pets

Only assistance pets are allowed in the cottage.

Smoking

There is strictly no smoking within the cottage. A surcharge will be made for cleaning fabrics on evidence of smoking in the cottage.

Liability

We are not liable for any loss or damage to any client’s property or any property belonging to a member of the client’s party howsoever caused.

You or members of your party cannot hold the owners  liable for any personal injury/ death howsoever sustained where we and/or our employees have used reasonable skill and care; and/or where caused by the fault of the person(s) affected or any member(s) of their party; and/or where caused by the fault of a third party, and/or where caused by an event that could not have been reasonably foreseen or avoided.

Force Majeure

Your booking is accepted on the understanding that the cottage will be put at your     disposal on the date agreed with us. Should this not be possible, the rental you have paid will be returned to you in full and you will have no further claim against us.

Any problems, please speak to us immediately and we will work to overcome this as soon as possible.